Opening for a Store Manager at our self-storage facility located in South Plainfield, NJ. This is a full-time position that is responsible for maintaining the daily operations of a single site location. The position reports to the Operations Manager. Store Managers are expected to work up to 40 hours per week. Hours of Operation for this location are Tuesday - Saturday, 9:00 a.m. - 5:00 p.m. Columbia Storage Group is a fast growing company that offers competitive wages, a great work/life balance, and career and development opportunities. Employees must be reliable and have strong customer service skills. Experience in self-storage, retail, property management or sales is a benefit.

If you are a highly motivated and customer-oriented individual looking for a rewarding career in the self-storage industry, we encourage you to apply.

Essential Duties and Responsibilities

Lease-up and maintain optimal occupancy levels by actively seeking and converting new tenants.

Provide exceptional customer service, answering phone inquiries, conducting property tours, and maintaining strong communication with both current and potential customers.

Possess a deep understanding of unit availability, pricing, and local market conditions to respond to inquiries effectively.

Sell and manage retail items, ensuring accurate inventory records.

Maintain detailed tenant records and conduct daily lock checks

Control delinquencies and manage accounts receivable to keep collections to an absolute minimum.

Handle general office duties, including balancing petty cash, making bank deposits, and preparing periodic reports.

Ensure the property is well-maintained, clean and safe.

Collaborate with contractors and third-party vendors as needed.

Education & Experience

HS Diploma or equivalent required

Valid Driver's License with reliable transportation

Strong computer skills

Strong written and verbal communication skills

Customer service experience required

Self-storage experience preferred but not required

Ability to perform light maintenance and overall property upkeep

Completion of pre-employment background screening (criminal and MVR only)

Compensation

Paid time off (applicable after 6 months); Sick time; paid Holidays

Competitive hourly pay with additional quarterly bonus for unit rental and sales of services

Affordable health benefits option and 401(k) match plan

Career advancement opportunities at a stable and growing company

Training and development

Mileage reimbursement for business related activates

Benefits:

401(k)

Employee discount

Health insurance

Paid time off

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Shift:

Day shift

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)

License/Certification:

Driver's License (Required)

Work Location: In person